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DRIVERS OF EMPLOYEE ENGAGEMENT IN INDIAN INDUSTRY -A COMPARATIVE STUDY

Dr. Ruby Dwivedi, Prof. Gitika Kapoor

First Published June 25,2018

Authors
  1. Dr. Ruby Dwivedi
  2. Prof. Gitika Kapoor
Affiliation
  • ICSSR Post Doctoral Fellow at R.A. Podar Institute of Management, University of Rajasthan, Jaipur
  • Professor, R.A. Podar Institute of Management, University of Rajasthan, Jaipur
Abstract
The one important HR practice which can optimise utilization of human resource is “Employee
Engagement” and the organizations have started taking initiatives to increase the level of employee
engagement because now they know that it is only through committed workforce that has high level
of engagement can give organization the much required competitive edge over their competitors in
the market place.
Thus, the managers now know very well that in order to stay ahead of competition HR has to be given
due importance and in turn HR will take all possible initiatives to increase employee commitment and
employee engagement.
Actually, before studying employee engagement scholars developed Q construct known as
Organizational Commitment. It measures the desire of the employees first to stay in the organization
and second their belief in and acceptance of the organizational goals and values and third, their
readiness to put in required efforts on behalf of the organization.
“Affective commitment, refers to the employee's emotional attachment to, identification with, and
involvement in the organization” (Meyer and Allen, 1991) which is now referred as the important
aspect of employee engagement. The implications of affective commitment of employees have been
studied by researchers and has been found that it has a positive impact on employee productivity,
customer satisfaction, employee retention and thus overall profitability.
To deal with the present day competition employees of the organization should be full of enthusiasm,
dedicated to their work and actively involved in their work activities. This will happen when
employees feel appreciated, recognised, see their job as meaningful and thus have positive
emotions towards their work. The work environment should be positive and appreciative of
collaboration and team work.
Keywords

EMPLOYEE ENGAGEMENT, COMPARATIVE STUDY

References
  1. William H. Macey & Benjamin Schneider, (2008). The Meaning of Employee Engagement, Industrial and Organizational Psychology, 1.
  2. Shuck, B., Reio, T., & Rocco, T. (2011). Employee Engagement: An antecedent and outcome approach to model development. Human Resource Development International, 14.
  3. Shuck, B., & Wollard, K. (2008). Employee Engagement: Motivating and connecting with tomorrow
  4. Shuck, B. and Wollard, K.K. (2010). Employee Engagement and HRD: a seminal review of the foundations, Human Resource Development Review, Vol. 9 No. 1.
  5. Meyer, J.P. Allen, N.J. (1991). A three- component conceptualization of organizational commitment. Human Recourse Management Review, 1.
  6. Macey, W.H. and Schneider, B. (2008). The Meaning of Employee Engagement. Industrial and Organizational Psychology. Vol. 1. No. 1.
  7. Harter, J.K., Schmidt, F.L. & Hayes, T.L. (2002). Business unit level relationship between employee satisfaction, employee engagement, and business outcomes: A meta analysis. Journal of Applied Psychology, 87.
  8. Gibbons, John (2006). Employee Engagement: A Review of the Current Research and its Implications, The Conference Board Report, November 2006.
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