INNOVATIONS IN BANKING SERVICES: A STUDY WITH REFERENCE TO ICICI BANK, HSBC AND SBI
Dr. Justin Paul
First Published April 25,2006
Authors
Dr. Justin Paul
Affiliation
Asstt. Professor, Indian Institute of Management, Indore
Abstract
This paper is an outcome of the effort to document the effect of globalization on commercial banking and discuss about the focus points based on the comparison of services offered by leading banks in India. Through this, an attempt has been made to highlight the business environment in which the banks operate and its importance for the society based on cases of ICICI Bank, HSBC and SBI.
Keywords
Globalization on Commercial Banking
References
Professional banker, ICFAI Professional Banker, May-June 2005
IBA Bulletin, Special issue, Indian Banking 2010, January 2004
Justin Paul and Padmalatha Suresh, Banking and Financial Services, Pearson Education, Singapore (Forthcoming Book)
L. M Bhole Financial Institutions and Markets, Tata MacGraw-Hill
Principles of Banking- Indian Institute of Bankers and Macmillan
Dr. Justin Paul.
(2006) ‘INNOVATIONS IN BANKING SERVICES: A STUDY WITH REFERENCE TO ICICI BANK, HSBC AND SBI’, Asstt. Professor, Indian Institute of Management, Indore,
Research Artical, pp. 27–30. doi: