Authors

1. Mr. Akhil Goyal

Affiliation

• Assistant Professor NIMS Institute of Management & Computer Sciences NIMS University Jaipur

Abstract

Since the origin of the term in early 1970’s, quality of work life has become a focus of growing concern in work organizations. It is used in the context of certain environmental and humanistic values which got neglected in the process of excessive concern for economic development and materialism during a major part of the twentieth century. Emergence of concern for QWL can be traced to the revival of interest in the large area of ‘quality of life’ in most of the countries of the world.
Historically, work has occupied an important place in the life of human beings. How people have thought and felt about the working experience has also been an age old concern for both workers and managers. The term quality of working life (QWL) was probably coined originally at the first international conference on QWL at Arden House in 1972 (Davis & Cherns, 1975). Mills (1978) probably coined the term quality of working life and suggested that it had moved permanently into the vocabulary of unions and management, even if a lot of the people using it were not exactly sure what territory it covered.
This paper is an attempt to reveal the importance of Quality of Work Life which has become a strategic human resources tool for organization development, a tool that facilitates smooth transition in a rapidly changing environment.

Keywords

Quality of Work Life , TQM, Responsibility Factor in QWL , Dimensions in QWL

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